welcome FAQ

 

                                      FAQ

 1. What is VIP

    2. About the Video quality

    3. How to pay

    4. Shipping

    5  I'm a Type A VIP, How I can get 150 US $ free Video.

    6 I'm a VIP member( A or B), but the free download is too slow to download.

   7 What is different about Chinese Servery and USA server

   8 How long I can get the Video if I order it by express.

   9 DVD has +R and -R, which should I choose

  10 The download speed is too slow for me

  11 I don't know how to download

  12 How to play the MP4 download video

  13 How to play the safe video of 51hair

 

 

 

 

1. What is VIP

  As a VIP, you can visit our VIP Zone which is a large collection of high resolution haircut photos you never expect to see. You won¨t be regretted as being our VIP as we promise to add at least 2 or 3 model's haircut photos in the VIP zone every week. In addition, as a VIP, you can get large discount when you buy our video. Thirdly, you can also download free videos in the VIP zone. From now you can download more than 24 full-length videos in VIP free down. Wanna join as a VIP? Please refer to: To be VIP

2. About the Video quality

   To keep the quality of our videos in high level, we use high performance DV and DSLR to shoot the videos and pictures.

   The DV is Panasonic's professional's DV-DVC33( Japan is DVC30), it has 1.3 mega pixels, 3CCDs,.

   Nikon's  D200( with 50/1.4, 85/1.4, 18-50/2.8, 80-200/2.8 professional lens, and SB800 professional flash light )   

   For DVD, We use MITSUBISHI  or Verbatim DVD for burnning, which has excellent compatibility.

   For Download, most of our download video are MP4, it has the DVD quality, but the size is same as VCD.

  If you join our VIP zone, you can see all of our photos. And you can watch the videos by download (100M network) or express.

3. How to pay

   The best way we suggest is Paypal. It is easy,fast and safe. If you havn't Paypal,we also accept bank virement. Our paypal account is nimuda@vip.163.com. If you need bank virement, please mail to us for detail.

   For the detail information about payment, please refer to How to buy

4. Shipping

   We use UPS or EMS for shipment. For the detail information, please refer to express

   Should you have any other question concerning this website, please contact nimuda@vip.163.com

5  I'm a Type A VIP, How I can get 150 US $ free Video.

    Yes, as a VIP member, you can get 150 US $ Video. It is a gift for you. Do not abort it. You can get it anytime. If you need it. You can send a mail about the Video number you choosing to me. You will choose two way to obtain it. One is download, I will give you the download URL. Another is express, I can help you burn the Video on VCD or DVD. Then you must pay the express fee. 

6 I'm a VIP member( A or B), but the free download is too slow to download:

  You know the network from China to other countries(like Europe or North American) is not so quick. It is not only a technical problem. And our FTP site is in China. So the download speed maybe slow to Europe or USA. If you need, we can help you to burn the free Video on DVD and express. It is free, you only need to pay is express fee.

  BTW, East Asia countries like Japan's network to China is so quick, many people can download in 300K to 1M Byte/s.

7 What is different about Chinese Servery and USA server

    The content on Chinese server and USA server is the same. You can use your ID and PWD to log both of them. If you are in Asian, you can choose the quick server between Chinese and USA. If you are not in Asian, you'd better choose the USA server, it is quick for the user all over the world.

8 How long I can get the Video if I order it by express.

  It depends on your country's distance to China. Normally you will received it 3 to 5 days in Asia or USA, 4 to 7 days in Europe. UPS may quicker 2 or 3 days than EMS.

9 DVD has +R and -R, which should I choose

   Commonly We will send DVD+R to you. The video quality is same between +R and -R, but +R's saving time is longer than -R. So we suggest you collect DVD +R. But -R's compatibility is a little better than +R. So if your DVD player was produced before 2002, and it is not good to play +R DVD, then please tell us you want DVD-R.

  10 The download speed is too slow for me

      Now we are the business cooperator of professional download web site www.yousendit.com ,  if you feel the download speed is too slow from your country to China( our FTP server is in China,sometimes China to USA or West Europe is a little slow), please feel free to contact us and we will upload the video to you by yousendit. The follow is a test download file of yousendit, you can download it to test if the speed is quicker from yousendit.

http://rcpt.yousendit.com/1115105729/54fb8d20850eb7a1bf64df51aceae711

  11 I don't know how to download

     Please refer About download  

  12 How to play the MP4 download video

    MP4 is our latest download video which has used the H.264 compression technology, you can use VLC player to play it, you can download it from:

http://www.videolan.org/vlc/

   13 How to play the safe video of 51hair

   Please refer the follow:

www.51hair.net/51hairplayer.html